User Support

From Italian ARC
Revision as of 15:31, 15 January 2018 by Liuzzo (talk | contribs) (→‎Support)
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Support

The italian ARC node provides support to ALMA users in Italy, from proposal preparation to data reduction and analysis. In addition to general and specialist support services, we provide extra support to the community by planning special activities in connection with proposal deadlines, and offer to give seminars and tutorials at institutes in the Italy.

The support services provided are

  • proposal preparation and optimising observing setups.
  • proposal evaluation before submission, providing feedback on optimizing your proposal.
  • data reduction and specialised analysis.
  • ALMA archive data retrieval and reduction.
  • tutorials focused on proposal preparation, data reduction (CASA) and specialized analysis, both at INAF-IRA in Bologna or at your home institute.


Face-to-face visit to the Italian ARC Node:

You can visit us for a direct face-to-face visit. A member of the node staff will sit down with you and directly help you with your project, from setting up the project in the ALMA OT, to enhanced data reduction. Book a face-to-face support emailing us at



The ALMA helpdesk

You can contact the Italian ARC node through the ALMA helpdesk. Your question will be logged in the helpdesk and delegated to the appropriate person. Many questions are also already addressed in articles available on the helpdesk. The helpdesk is the official channel for getting help with ALMA observations, and ensures that your question is properly logged and tracked.

Go to the ALMA helpdesk!


Contact the Italian ARC Node directly

For less formal help requests you can also contact the Italian ARC node directly. You can reach us by phone, email, or skype.

Contact the Italian ARC node at


Special Support

Each of the European ARC nodes offers specialist scientific and technical expertise to the whole European ALMA community, in addition to general support services to its region. At the Italian ARC this expertise includes imaging techniques such as multi-frequency synthesis and polarimetric imaging, optimised self-calibration and astrometry.

Chalmers University of Technology has an active astronomy group with an interest in many areas of ALMA enabled science, including ISM studies, star-formation, evolved-stars, nearby galaxies, AGN and high-redshift galaxies. Astronomers at Chalmers/Onsala also specialise in developing data analysis and modelling tools for astrochemistry and radiative transfer. Scientific collaborations between astronomy group/ARC node scientists and the wider community are welcome.


Support for

Proposal preparation Data reduction Enhanced data products Tutorials Archive